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Bilingual
Toll-Free Hotline for Tourist Claims
24 hours a day · 365 days a year
01 - 800 - 017 - 8300
The
hotline representative will will provide step-by-step
procedures for handling the claim, and convey
all the information provided by the insured to
the corresponding adjuster. This new system provides
first-class service, processing inquiries promptly
and accurately and coordinates services among
different departments. This
toll-free number can only be called from within
the Republic of Mexico.
CLAIMS SERVICE CENTERS
A WORD ABOUT THE ADJUSTER: In
most smaller towns and cities, all insurance companies
work with independent adjusters. This means the
adjuster represents a number of companies. If
he is attending a serious loss, he will not be
able to respond to yours quickly.
| City |
Area
Code |
Telephones |
| Distrito Federal
|
| Distrito Federal |
01-55 |
5629-29-29, 5629-2900,
5629-9982 |
| Zona Valle
de Mexico |
| Zona Valle de Mexico |
01-800 |
00-920-00 |
| Guadalajara |
01-33 |
36-78-8750, 36-78-8700 |
| Aguascalientes |
01-449 |
912-42-88, 912-42-84 |
| Leon |
01-477 |
717-15-45, 717-15-45 |
| Morelia |
01-443 |
314-32-27, 314-97-97 |
| Queretaro |
01-442 |
215-41-91, 215-41-93, 215-41-95, 216-66-66 |
| San Luis Potosi |
01-444 |
817-79-89, 817-60-48 |
| Tepic |
01-311 |
213-01-42, 213-75-21 |
| Urupan |
01-452 |
523-66-51, 524-02-75 |
| Puerto Vallarta |
01-322 |
222-75-54, 222-75-55 |
| Zona Centro
|
| Zona Centro
| 01-800 |
967-1100 |
| Monterrey
| 01-81 |
83-68-4040, 8368-40-00 |
| Ciudad Victoria
| 01-834 |
312-0544, 312-98-00, 312-05-44 |
| Matamoros
| 01-868 |
813-60-49, 816-68-27, 816-68-30, 812-33-17
|
| Nuevo Laredo
| 01-867 |
715-34-54, 719-16-16, 714-70-55 |
| Reynosa
| 01-899 |
924-36-08, 923-09-56, 924-49-25, 925-00-65
|
| Saltillo
| 01-844 |
415-42-39, 416-12-29 |
| Tampico
| 01-833 |
213-9642, 01-800-317-3000,
213-96-42 |
| Zona Noreste
|
| Zona Noreste
| 01-800 |
849-3450 |
| Chihuahua
| 01-614 |
437-11-89 |
| Ciudad Juarez
| 01-656 |
613-10-26, 611-53-19 |
| Durango
| 01-618 |
759-05-04, 759-05-06, 810-04-08 |
| Torreon
| 01-871 |
759-05-05, 759-05-06 |
| Zona Norte
|
| Zona Norte
| 01-800 |
713-07-20 |
| Hermosillo
| 01-662 |
260-37-65, 260-37-60 |
| San Jose Del Cabo
| 01-624 |
142-15-30, 142-15-30 |
| Ciudad Obregon
| 01-644 |
413-24-47, 414-00-51 |
| Culiacan
| 01-667 |
714-90-60, 714-90-10 |
| Ensenada
| 01-646 |
173-44-18, 173-44-21 |
| La Paz
| 01-612 |
122-08-18 |
| Los Mochis
| 01-668 |
812-98-88 |
| Mazatlan
| 01-669 |
914-05-59 |
| Mexicali
| 01-686 |
557-99-00 |
| Tijuana
| 01-664 |
684-84-68, 684-84-44 |
| Zona Noroeste
|
| Zona Noroeste
| 01-800 |
624-5200 |
| Puebla
| 01-222 |
211-32-80, 211-32-87 |
| Acapulco
| 01-744 |
486-91-81, 486-37-36 |
| Coatzacoalcos
| 01-921 |
212-86-95 |
| Cordoba
| 01-271 |
712-53-99 |
| Cuernavaca
| 01-777 |
314-36-66 |
| Jalapa
| 01-228 |
815-40-34 |
| Pachuca
| 01-771 |
718-72-10 |
| Poza Rica
| 01-782 |
822-07-21 |
| Toluca
| 01-722 |
212-94-35 |
| Veracruz
| 01-229 |
931-31-22 |
| Zona Oriente
|
| Zona Oriente
| 01-800 |
223-2200 |
| Merida
| 01-999 |
945-00-26, 945-32-74 |
| Campeche
| 01-981 |
811-44-48, 816-93-33 |
| Cancun
| 01-998 |
884-35-77, 887-00-44 or 48 |
| Ciudad del Carmen
| 01-938 |
382-89-89, 384-09-19 |
| Oaxaca
| 01-951 |
513-18-58, 513-35-51 |
| Tapachula
| 01-962 |
626-52-20, 626-22-00 |
| Tuxtla Gutierrez
| 01-961 |
612-56-65, 611-21-21 |
| Villa Hermosa
| 01-993 |
350-31-00, 350-31-03 |
| Zona Sureste
|
| Zona Sureste
| 01-800 |
718-7288 |
|
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